Last updated February 7, 2023
The Information We Collect and How That Information is Used:
The information we gather enables us to personalize, improve and continue to operate the Services. In connection with certain aspects of the Services, we may request, collect and/or display some of your Personal Information. In Short: We collect personal information that you provide to us.
OverQuota may collect personal information such as names, email addresses, job titles, usernames, passwords, and contact information. This information may be obtained through services you connect to OverQuota. If you connect OverQuota to third-parties, we will request access to certain data on your behalf. Audio recordings will be collected through the OverQuota service, and users are required to obtain consent before sharing personal information. Registered users can access and edit their information by logging into the Services.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use.
By creating an account on the Services and providing personal information, such as your username, password, and email address, you allow others, including us, to identify you and therefore may no longer be anonymous. This information may be considered personal to you. We may use your contact information to send you messages about our Services and may continue to send you non-marketing emails, such as those related to your account and our business dealings with you, even if you unsubscribe from marketing emails by clicking the link at the bottom of the emails.
Information you provide to us:
When you use the Services, you may provide us with your audio recordings ("Audio Recordings") and any text, images or videos that you upload or provide to us in the context of the Services. We also collect information that you include in your profile, such as your photo and name.
Information you provide us about others:
If you choose to collaborate with others, or refer us to them, you provide us with the email address and contact information of your co-workers or friends. If you provide an Audio Recording, this may contain the Personal Information of third parties. Before you do so, please make sure you have the necessary permissions before sharing Personal Information or referring them to us.
Information Collected from Other Sources:
We do not collect financial information. However, we receive transaction information from our payment processor Square.
If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply. When you participate in one of our surveys, we may collect additional personal information. We also collect other types of personal information that you provide to us voluntarily. If you participate in a contest, sweepstakes or other promotion, we will collect any data you provide in connection with that promotion. We may also obtain information from other sources and combine that with information we collect on our Services. We may also collect personal information at other points in our Services that state that personal information is being collected.
IP Address Information and Other Information Collected Automatically:
We may receive confirmation when you open an email from us. We use this confirmation to improve our customer service.
Information Collected Using Cookies:
Information Related to Advertising and the Use of Web Beacons:
We don’t serve advertisements. We may serve it in the future. In that case, this Policy will be amended accordingly.
General Uses of Information:
The personal information collected from OverQuota's Services is used for various purposes such as operating and improving the websites, delivering services, providing customer support, sending information and updates, protecting against fraudulent activity, processing orders, identifying users, creating and securing accounts, and improving marketing and advertising efforts. This information may be stored and processed in the United States or other countries and may be combined with information obtained from other sources.
How, and With Whom, Your Information Shared:
The Services are designed to use with other participants. As a result, some of the information generated through the Services is shared with other third parties. The categories of third parties we may share personal information with are as follows:
Public Information about Your Activity on the Services:
Some of your actions on the Services are visible to others by default. This can include, but is not limited to, content you have made public on the Site or Application or through other means on the Services. Users who are registered with us may have this information linked to their Accounts. Those who are not registered won't have this link, but their usage of the Services (such as what pages they visited) can still be tracked anonymously using cookies and stored by us. If you choose to share Personal Information using certain public features of the Services, that information is subject to the privacy settings of those features and may be accessible to the public. People viewing this information can share or use it with others without our control and without your knowledge, and search engines may also index it. So, we advise you to be careful when including any sensitive information in content that you create or submit through the Services.
IP Address Information:
User Profile Information:
User profile information including your username and other information you enter may be displayed to other users to facilitate user interaction within the Services. We will not directly reveal user email addresses to other users.
OverQuota does not collect financial information. Please refer to our payment processing service, Square.
Information Disclosed Pursuant to Business Transfers:
Information Disclosed for Our Protection and the Protection of Others:
Information we Share With Your Consent:
We may share your Personal Information to fulfill the purpose for which you provide it, for any other purpose disclosed by us when you provide the information, with your consent, or to third parties designated by you.
Security of your Information:
To ensure your privacy and security, we require a password for access to your Account information. It's important for you to protect your password and limit access to your device by logging out after using your Account. We take steps to secure your Account information, but we cannot guarantee complete protection. Factors like unauthorized access, technical failures, and others may compromise the security of your information at any time. We store all our information, including IP address, using industry standard techniques and have implemented physical, managerial, and technical safeguards to improve the security of your Personal Information. While we strive to protect your personal information, we cannot guarantee its absolute security and cannot guarantee that our safeguards will prevent unauthorized access to your information.
You Have Access to Your Information:
If you are a registered user, you can access and edit information associated with your Account by logging into the Services. The easiest way to exercise your right to access your data is by emailing the request to firstname.lastname@example.org. We will consider and act upon any request in accordance with applicable data protection laws.
California Privacy Rights:
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a request to email@example.com.
How Long We Keep Your Information:
OverQuota keeps your personal information for as long as needed to meet the goals outlined in this Policy or as required by law or regulatory mandates. Upon termination of the service, we hold onto the personal information for up to 6 months before securely deleting it. During the deletion process, steps will be taken to make the information unrecoverable and un-reproducible, with the electronic files containing the personal information being permanently erased
How to Delete Your Information:
Should you ever decide to delete your Account, you may do so within the Terms and Conditions of your agreement and by emailing firstname.lastname@example.org.
If you choose to close your Account, the link between your Account and the information we have stored will no longer be available. However, due to the sharing aspect of the Services, any previously published activity on your Account will still be saved on our servers and viewable to the public. We may keep a archived copy of your records in accordance with legal requirements or for legitimate business purposes
The Choices You Have Regarding Your Information:
You have the option to not share certain information with us, even though it might be necessary for accessing some of our features. For instance, you can choose not to provide your first and last name. If you decide to delete your account, we will need to verify your authority to do so. Keep in mind that any actions taken on your account before deletion will still be stored by us and may be visible to the public. If you wish to stop providing your personal information to the Application, you can do so at any time by uninstalling it.
Where to Ask Questions or Voice Concerns:
If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to email@example.com. We will make every effort to resolve your concerns.
A Note about Children
We do not intentionally collect personal information from children under the age of 13. If we come to know that a child under 13 has submitted their personal information to us, we will take steps to promptly delete it. If you suspect that we have any personal information from a child under 13, please reach out to us at firstname.lastname@example.org.
Users Outside of the United States
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more.
Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
Mode and place of processing the Data
Methods of processing
OverQuota implements appropriate security measures to protect against unauthorized access, disclosure, alteration, or destruction of Data. Data processing is performed using computer systems and/or IT tools following established procedures that are strictly related to the stated purposes. In addition to OverQuota, certain individuals involved in the operation of the company, such as administrators, sales and marketing personnel, legal representatives, and system administrators, may have access to the Data in some cases. OverQuota may also appoint third-party technical service providers, mail carriers, hosting providers, IT companies, or communications agencies as Data Processors if necessary. An updated list of these parties can be obtained by contacting OverQuota at any time.
Legal basis of processing
OverQuota may process Personal Information about Users if one of the following conditions are met: User's consent has been given for a specific purpose, however, in some legislations, OverQuota may be allowed to process Personal Information until the User objects to such processing ("opt-out"). This does not apply in situations where processing of Personal Information is subject to European data protection law. Personal Information is needed to perform an agreement with the User or to fulfill precontractual obligations. Processing is required to comply with a legal obligation that OverQuota is subject to. Processing is related to a task carried out in the public interest or as a result of official authority vested in OverQuota. Processing is necessary for the legitimate interests of OverQuota or a third party. OverQuota will assist in determining the specific legal basis that applies to the processing and if the provision of Personal Information is required by law, contract, or necessary to enter into a contract.
The processing of Data occurs at OverQuota's headquarters and wherever the parties involved in processing may be located. Data transfer to a country other than the User's may occur based on the User's location. The User can find information about the place of Data processing and the legal basis for transferring Data to a different country in the section detailing the processing of Personal Data. Additionally, the User can learn about the security measures taken by OverQuota to protect their Data and the specifics of any data transfer outside the European Union or to international organizations. For further information, the User can refer to relevant sections of this document or reach out to OverQuota through the contact information provided
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Therefore: Personal Data collected for purposes related to the performance of a contract between OverQuota and the User shall be retained until such contract has been fully performed. Personal Data collected for the purposes of OverQuota’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by OverQuota within the relevant sections of this document or by contacting OverQuota.
OverQuota may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, OverQuota may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The purposes of processing
The information collected from users is used by OverQuota to provide its services, meet its legal obligations, respond to requests from law enforcement, protect its rights and interests, and detect any harmful or fraudulent activities. The data is used for the following purposes: analytics, infrastructure monitoring, tag management, hosting and backend infrastructure, managing contacts, managing user databases, handling payments, and managing support and contact requests. For more detailed information about the personal data used for each purpose, refer to the section "Detailed information on the processing of Personal Data".
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
The services contained in this section enable OverQuota to monitor and analyze web traffic and can be used to keep track of User behavior.
Google Analytics (Google LLC)
Google Analytics is a web analysis service provided by Google LLC ("Google"). Google uses the information gathered to monitor and assess the utilization of OverQuota, create reports on its activities, and share these reports with other Google services. Additionally, Google may also use the collected data to personalize and contextualize the ads in its advertising network.
OverQuota uses external payment service providers to process credit card payments, unless otherwise indicated. Typically, users are required to directly provide their payment information and personal details to these payment service providers, not OverQuota. OverQuota only receives notification of successful payment from the payment service provider, and is not involved in the collection or processing of such information. The payment processors have responsibility for handling your personal information and may use it for their own purposes, subject to their privacy policies.
Square (Square, Inc.)
Square is a payment service provided by Square Inc.
Hosting and backend infrastructure
The purpose of this service is to host the data and files that allow OverQuota to operate and be distributed, as well as to provide the necessary infrastructure to run specific features or components of OverQuota. Some of the services, if any, listed below may use servers located in multiple locations, making it difficult to determine the exact location where personal data is stored.
Amazon Web Services (AWS) (Amazon Web Services, Inc.)
Amazon Web Services (AWS) is a cloud computing platform provided by Amazon Web Services, Inc.
This type of service has the purpose of capturing User’s online meetings and conversations subject to OverQuota’s Services.
Natural language processing services
OpenAI is an artificial intelligence (AI) research laboratory consisting of the non-profit OpenAI Incorporated (OpenAI Inc.) and its for-profit subsidiary corporation OpenAI Limited Partnership (OpenAI LP).
AssemblyAI is an AI company building a platform of APIs to transcribe and understand audio data.
Managing contacts and sending messages
This type of service allows for the management of a database containing the User's email, phone, or other contact information for communication purposes. It may also gather data on the time the User viewed and interacted with the message, including clicks on links in the message.
Hubspot (Hubspot, Inc.)
Hubspot is an online marketing platform.
Google Tag Manager (Google LLC)
Google Tag Manager is a tag management service provided by Google LLC.
User database management
This type of service enables OverQuota to construct user profiles using the email address, name, or other information provided by the User, as well as monitor User behavior through analytical features. This Personal Data may also be linked to publicly available information about the User (such as social media profiles) to create private profiles that OverQuota can use and display to improve its performance. Some of these services may also allow for timed messaging to the User, such as emails triggered by specific actions taken on OverQuota.
Hubspot Customer Relationship Management (CRM)
Hubspot is a User database management service.
Copyright © 2023 OverQuota. All rights reserved.